By using any the SHIYR Poets (TSP) electronic media, including signing up for our email list, you accept and agree with the terms and conditions set forth in this notice. Any references to TSP in this document also apply to all TSP electronic media.

General Disclaimer

TSP electronic media is provided by TSP on an “as is,” and “as available,” basis. TSP makes no representations or warranties of any kind—express or implied—as to the operation of the electronic media or the information, content, or materials included in it.

To the full extent permissible by applicable law, TSP disclaims all warranties—express or implied—including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

You expressly agree that your use of this electronic media is at your sole risk. Neither TSP nor any of its officers, directors, employees, agents, third party content providers, merchants, sponsors, licensors, or the like, warrant that any TSP electronic media is free of errors, omissions, or uninterrupted service; nor do they make any warranty as to the results that may be obtained from the use of TSP electronic media, or as to the accuracy, reliability, or currency of any information content, service, or item provided through any TSP electronic media. TSP does not warrant that any TSP electronic media is free of bugs, viruses, other harmful components, or technical problems. TSP will not be liable for any damages of any kind arising from the use of this electronic media.

Copyrights and Trademarks

TSP electronic media contains original and third party materials, which are protected by copyright or trademark that are possessed by TSP or used with permission from others who possess said copyright or trademark rights. All such rights are reserved to TSP. Reproduction is not permitted without the express written consent of TSP. For permission, contact TSP at:

Email List

By submitting your name and email address you are giving your express consent to receive periodic updates from TSP containing news, information about our work, opportunities to support us, and future promotions. You can withdraw your consent at any time.

Personal Information

TSP respects your privacy. Email addresses will not be shared or sold without permission.

Our service providers maintain strict standards regarding spam for both your and our protection. The TSP website may log IP addresses and browser types, but will not link IP addresses to anything personally identifiable. This means a user’s web session may be tracked, but his or her identity will remain anonymous.

You may use TSP’s website without entering any personal information and, therefore, remain anonymous. However, some areas of the TSP website or other electronic media may collect personal information for your personalized account, ordering products, and/or donating to TSP. Information obtained will only be used for purposes related to the mission of TSP.

Secure Information

Credit card information will be processed using the detailed information you submit. For example, you may provide information for online registration or online giving. We use industry-standard Secure Sockets Layer (SSL) to encrypt provided credit card information and protect the information from being read improperly when transmitted over the Internet. As technology and requirements change, encryption standards (such as SSL) may change without notice.

Password Security

If you use this electronic media, you are responsible for maintaining the confidentiality of your personal password and for restricting access to your computer. You also agree to accept responsibility for all activities that occur under your personal password. Please do not share your password with anyone.


The TSP website contains links to other websites. TSP is not responsible for the privacy practices or content of such websites. Consult the administrator of these other sites for their privacy policies.


The user is prohibited from posting on or transmitting through the TSP website any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically, or otherwise objectionable material of any kind, including, but not limited to, any material, which would violate any applicable local, provincial, national, or international law.


TSP reserves the right to terminate electronic media user’s access any time, at its sole discretion.

Product Delivery, Returns and Refunds

Normally, packages are delivered via regular mail by Canada Post. For an additional charge, we can expedite delivery, currently via Xpress Post, which normally arrives in two to three days. If there is a back order of product more than two weeks, we will do our best to contact you. If you are not satisfied with the resources you have ordered, we will refund your money when the resources are returned to us.

Policy Changes

We reserve the right to make changes to our electronic media, policies, and these terms and conditions at any time.